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Update OPERATIONS.md

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2026-09-21 21:57:38 +02:00
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1 changed files with 10 additions and 4 deletions
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@@ -112,11 +112,17 @@ creates a row in the `reports` table with a content snapshot (survives later
edits/deletion of the chat), the model, and the reporter.
- Reporter: capped at 20 open (`open` + `reviewing`) reports (429 beyond).
- Admin: **Reports** tab in the Admin Center (badge counts open reports) —
filter by status, expand for the full snapshot + reporter details, and set
`open → reviewing → resolved / dismissed` with an internal note.
Reporting the same message twice returns the existing report (409
`already reported`).
- Admin: **Reports** tab in the Admin Center (badge counts open reports,
excluding shadow-banned reporters) — filter by status, expand for the full
snapshot + reporter details, and set `open → reviewing → resolved /
dismissed` with an internal note. An admin can also **shadow-ban** a
noisy reporter (toggle on the report detail, with confirm): their reports
are still accepted but flagged unreliable and hidden from the badge.
- Routes: `POST /api/reports` (Bearer), `GET /api/admin/reports`,
`PATCH /api/admin/reports/:id` (admin).
`PATCH /api/admin/reports/:id`,
`POST /api/admin/users/:id/shadowban` (admin).
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